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MSCI231: Introduction to Operations Management


Department: Management Science NCF Level: FHEQ/QCF/NQF5//RQF5
Study Level: Part II (any yr) Credit Points: 15.0
Start Date: 07-10-2019 End Date: 13-12-2019
Available for Online Enrolment?: Y Enrolment Restriction: Fully available to all students
Module Convenor: Dr JS Busby

CMod description

  • Operations Management is a core managerial discipline for all kinds of operation – from private sector manufacturing through to public sector services. It is applicable to any of the organized processes that underpin the modern world: transportation, the generation of energy, retailing, the production of goods, the provision of medical and educational services and so on. Many areas of management have strong connections with operations management, so an understanding of its main principles is relevant to those taking any other managerial subject as their major. 

    A large part of operations management is analytical: structuring, measuring and reaching logical conclusions about operations problems - such as congestion, shortage, error and failure. Part of it is constructive: being able to design processes and put together plans that systematize, coordinate and improve work. The course reflects this combination, and includes both qualitative and quantitative methods. It is, however, grounded in practical issues and the experiences of organizations that provide case studies for the course.

     This module runs in weeks 1-10.

Curriculum Design: Outline Syllabus

  • The following topics will be taught:

    • Introduction
    • Supply chain management
    • Inventory analysis and management
    • Material requirements planning and Enterprise resource planning
    • Lean production
    • Capacity analysis and management
    • Quality management
    • Project planning and control
    • Risk assessment and control
  • 50% Exam
  • 50% Coursework

Educational Aims: Subject Specific: Knowledge, Understanding and Skills

  •  The aim of the course is to teach the main topics of the operations management subject area at an introductory level.

Learning Outcomes: Subject Specific: Knowledge, Understanding and Skills

  • By the end of the course you should be able to engage competently in the kind of problem solving characteristic of operations management, including the use of:

    • basic principles such as lean production;
    • fundamental understanding of entities like supply networks;
    • mathematical models such as those needed to optimize inventory policies;
    • systematic techniques of control such as those needed for quality management.

Contact Information

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