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MSCI102: Introduction to Operations Management

Department: Management Science NCF Level: FHEQ/QCF/NQF4//RQF4
Study Level: Part I Credit Points: 24.0
Start Date: 13-01-2020 End Date: 22-05-2020
Available for Online Enrolment?: Y Enrolment Restriction: Fully available to all students
Module Convenor: Dr JS Busby

Syllabus Rules and Pre-requisites

  • The student must take 1 modules from the following group:
  • The following modules may not be taken:

CMod description

  • Operations Management is a core managerial discipline for all kinds of organisations, from private sector manufacturing through to public sector services. This course introduces you to the role of operations managers, covering a range of topics including: operations design, capacity planning and control, supply chain management, inventory, forecasting, and quality management. 


Curriculum Design: Outline Syllabus

  • The following is a provisional list of topics that will be covered in the course:

    • operations characteristics;
    • operations strategy;
    • operations design;
    • supply chains;
    • sustainability;
    • inventory analysis;
    • enterprise resource planning;
    • lean production;
    • capacity analysis;
    • demand forecasting;
    • quality management;
    • risk analysis;
    • project planning and control.

    There will also be clinics to help prepare students for the exam.

Curriculum Design: Pre-requisites/Co-requisites/Exclusions

  • Compulsory for which categories of student:
    This course (or MSCI231) is compulsory for students majoring in Business Analytics & Consultancy, and is also especially valuable for students majoring in Management, Economics, Accounting and Finance, Marketing and Organisational Behaviour, though students from all parts of the university are welcome as long as they have at least a grade C at GCSE Mathematics (or equivalent).

    Entry requirements to the particular course:
    Students must also take, or be taking MSCI100, 101 or MNGT130.
    What must be taken with the course (the co-requisites):

    MSCI 102 must be combined with another Part I module taught in the Michaelmas terms (i.e. MSCI 101 or 100) to provide credits equivalent to one standard Part I course.  

  • 50% Exam
  • 50% Coursework

Educational Aims: Subject Specific: Knowledge, Understanding and Skills

  • The aim of the course is to introduce the main concepts and techniques of operations management. 

    Students who think they would enjoy a course like this, but would prefer a slightly more quantitative approach, should consider Management Science (MSCI 103) as an alternative.  It is possible to take both courses.


Learning Outcomes: Subject Specific: Knowledge, Understanding and Skills

  • Part of this subject is analytical: being able to formalise, measure and understand operations management problems, such as congestion, under-capacity, and operational failure. Part of it is constructive: being able to plan and design production and service processes. The course reflects this combination, and includes both qualitative and quantitative methods.

    By the end of the course you should be able to:

    • Apply basic planning and analysis techniques to particular cases;
    • take account of the assumptions made by such techniques and their limitations;
    • understand characteristic operations problems and improvement methods.

Contact Information

If you encounter any difficulties accessing Online Courses Handbook information please contact the Student Registry:

If you require further details in relation to academic content please contact the appropriate academic department directly.

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